Virtual Community Use for Packaged Software Maintenance
نویسندگان
چکیده
منابع مشابه
Virtual Community Use for Packaged Software Maintenance
In this study, we investigated the use of virtual communities for involving distributed customers in the maintenance of packaged software. On the basis of an empirical study, we suggest that virtual communities can be usefully leveraged for corrective, adaptive, and perfective software maintenance. Specifically, the virtual community allowed for quick discovery of bugs and a rich interaction be...
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ژورنال
عنوان ژورنال: Journal of Organizational Computing and Electronic Commerce
سال: 2006
ISSN: 1091-9392,1532-7744
DOI: 10.1080/10919392.2006.9681207